BK
Balooba K
1 reviews | Active since Sept 2023
14 Sept 2023, 12:35
Thank Goodness
Just cancelled a car deal because they wanted to give me cover from InsureAfrica and insisted I take the cover before I can buy the vehicle....
More bad than good tells you something.
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Replies (1)
InsureAfrica Underwriting Managers (Pty) Ltd's replyOfficial
14 Sept 2023, 13:26Good day Sir,
We have received your review as per above and we sincerely appreciate your feedback, as it allows us to continuously improve our services. However, upon reviewing your comments, we couldn't help but notice that there seems to be a misunderstanding or confusion about your experience with our company.
We take every review seriously, as customer satisfaction is our utmost priority. In your review, you mentioned certain issues, but we couldn't find any records of your interaction with our company in our database. This could potentially be as there is no reference attached to your review or any specific incident to which I can refer.
To ensure that we can address your concerns accurately, we kindly request that you provide us with more information about your experience or any specific incident that led to your negative review.
To ensure that we can address your concerns accurately, we kindly request that you provide us with more information about your experience or any specific incident that led to your negative review.
Your feedback is invaluable to us, and we are committed to resolving any potential issues. Please consider reaching out to our complaints support team at [***] so that we can better understand your perspective and work towards a resolution. We are here to assist you in any way we can.
It's essential for us to maintain the integrity of our online reviews, and we believe that addressing this matter directly will help ensure that all reviews accurately reflect the experiences of our customers. We are confident that by working together, we can resolve any misunderstandings and improve your perception of our services.
Thank you for taking the time to share your concerns with us. We look forward to hearing from you and addressing your issues promptly.
Kind regards, InsureAfrica
Kind regards, InsureAfrica
InsureAfrica Underwriting Managers (Pty) Ltd's reply14 Sept 2023, 13:26
Official
Good day Sir,
We have received your review as per above and we sincerely appreciate your feedback, as it allows us to continuously improve our services. However, upon reviewing your comments, we couldn't help but notice that there seems to be a misunderstanding or confusion about your experience with our company.
We take every review seriously, as customer satisfaction is our utmost priority. In your review, you mentioned certain issues, but we couldn't find any records of your interaction with our company in our database. This could potentially be as there is no reference attached to your review or any specific incident to which I can refer.
To ensure that we can address your concerns accurately, we kindly request that you provide us with more information about your experience or any specific incident that led to your negative review.
To ensure that we can address your concerns accurately, we kindly request that you provide us with more information about your experience or any specific incident that led to your negative review.
Your feedback is invaluable to us, and we are committed to resolving any potential issues. Please consider reaching out to our complaints support team at [***] so that we can better understand your perspective and work towards a resolution. We are here to assist you in any way we can.
It's essential for us to maintain the integrity of our online reviews, and we believe that addressing this matter directly will help ensure that all reviews accurately reflect the experiences of our customers. We are confident that by working together, we can resolve any misunderstandings and improve your perception of our services.
Thank you for taking the time to share your concerns with us. We look forward to hearing from you and addressing your issues promptly.
Kind regards, InsureAfrica
Kind regards, InsureAfrica