JV
Jacques V
1 reviews | Active since Feb 2020
25 Feb 2020, 15:49
Terrible service and a waste of money!
Been waiting days just to get a authorization number so my car can be fixed. Bakkie has been standing in workshop for almost a week. And best part, after a huge fight, they only cover half of the damages, i payed my 2 year warranty in full and this is the service i get. Still waiting for someone to call me back as Im waiting for a detailed explanation. Pathetic!!!
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Replies (3)0
Replies (3)
InsureAfrica Underwriting Managers (Pty) Ltd's replyOfficial
25 Feb 2020, 17:55Good day Sir,
We are in receipt of your complaint. Kindly allow me time to investigate after which I will respond to the email address that you have listed.
Kind regards, InsureAfrica
We are in receipt of your complaint. Kindly allow me time to investigate after which I will respond to the email address that you have listed.
Kind regards, InsureAfrica
InsureAfrica Underwriting Managers (Pty) Ltd's reply25 Feb 2020, 17:55
Official
Good day Sir,
We are in receipt of your complaint. Kindly allow me time to investigate after which I will respond to the email address that you have listed.
Kind regards, InsureAfrica
We are in receipt of your complaint. Kindly allow me time to investigate after which I will respond to the email address that you have listed.
Kind regards, InsureAfrica
JV
Jacques V's updateReviewer Update
25 Feb 2020, 18:18Probably going to take another week as workshop submitted all the docs today twice already without a word from you. Quick to take the cash but when it comes to paying for the client you play the ignore game! Well done!
JV
Jacques V's update25 Feb 2020, 18:18
Reviewer Update
Probably going to take another week as workshop submitted all the docs today twice already without a word from you. Quick to take the cash but when it comes to paying for the client you play the ignore game! Well done!
InsureAfrica Underwriting Managers (Pty) Ltd's replyOfficial
26 Feb 2020, 16:46Good day Sir,
To my knowledge Jerry is dealing with your claim and has been in contact with you. Further to that, please be mindful that there is a country wide issue with Telkom and VOIP lines.
Regards InsureAfrica
To my knowledge Jerry is dealing with your claim and has been in contact with you. Further to that, please be mindful that there is a country wide issue with Telkom and VOIP lines.
Regards InsureAfrica
InsureAfrica Underwriting Managers (Pty) Ltd's reply26 Feb 2020, 16:46
Official
Good day Sir,
To my knowledge Jerry is dealing with your claim and has been in contact with you. Further to that, please be mindful that there is a country wide issue with Telkom and VOIP lines.
Regards InsureAfrica
To my knowledge Jerry is dealing with your claim and has been in contact with you. Further to that, please be mindful that there is a country wide issue with Telkom and VOIP lines.
Regards InsureAfrica