1 reviews | Active since May 2012
Rip-offs and ill informed staff
Whenever you put through a claim, it comes back rejected. So what the heck is the policy for??? They first rejected the claim because they thought the steering lock was a physical item one uses to protect your vehicle from theft.....OMW as a female, even I knew what it was and surely would not claim that from a \Mechanical Protection Plan"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;938925;914;14;2;0;0;0;0;2;NULL;NULL;NULL;15/11/10 14:49;16/01/12 13:09;Lack of Service;;Keith, Chrissie and Simone;***;BAD AFTER SALES SERVICE<br> <br> FIRSTLY - It's taken 2 months to get my microwave repaired - paid for repairs approx. 6 weeks ago possibly more. Still not received. Chrisssie got involved 10 days ago. Failed to ring me back last week and to respond respond to message today - DESPITE complaining on TWITTER<br> <br> SECONDLY - after purchasing a SAMSUNG fridge for R 40 000 from HIRSCH'S I raised a Complaint with Enquiries@Hirsch's and Simone came back to me same day acknowledging complaint. On 15th Simone apologised for lack of response and copied in Branch Manager Keith and Assist Manager Chrissie. Since then - DEATHLY SILENCE. No feedback whatsoever!!<br> <br> Have spent at least R 80 000 at Hirsch's over the last approx. 3 years and this is the type of appreciation one receives.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;938982;900002;26;2;0;0;0;0;2;NULL;NULL;NULL;16/01/12 14:53;16/01/12 13:10;**** Employment Agency;;Zahn Webber/ F Ntsoko;;I app**** to a position I found on Gumtree South Africa and within a few days got an email with a letter saying i had been selected for the position and I should fill out a candidate representation agreement within three days and send it back with my supporting documents and proof of payment of R390. The fee was apparently for them to make a profile for me on their website which would be viewed by other potential employers in the future. I got this information after sending a follow up email, I agreed to the terms and sent an email to this effect which was responded to within a few hours.<br> <br> I looked up their company address on their website and went there before filling out the forms as the bank account number on the CRA form was that of a personal account. I found that the building is actually owned by Sasol and they do not sublet, secondly their website has no contact details besides a fax number, the office number I got from Zahn's (recruiter) email did not work and he stopped responding to my emails when I asked if I could fill out the documents and make the payment at their office. <br> <br> Beware of agents who ask you to pay a fee for their services!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;444209;894797;18;2;0;0;0;0;2;NULL;NULL;NULL;15/12/01 15:01;16/01/12 13:10;DCJ Aircon S du Preez is a *********;670424;Stephen du Preez;***;New Aircon compressor installed worked for 5 minutes. Same as others, Stephen du Preez has since blocked me on his phone and does not answer emails. Let's find his supplier and force his Supplier/s to come good with the Warranty and find this man and get our money back. Call me please, let's not leave this ********* to walk away with our money. ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;938983;741728;19;2;0;1;0;0;2;NULL;NULL;NULL;16/01/12 14:55;16/01/12 13:10;Estate agent who is dishonest and ************* ;;;***;To whom it may concern<br> In February of last year i viewed a house for sale with an agent from Rawson Properties.***ner was renting property) Myself and my fiance' were happy with the house and decided to put in an offer on condition that the tenants lease was almost expired. The offer to purchase was done in March and the agent guaranteed us the tenants lease expired end June. We asked the agent for a copy of the lease and he said he would get us one. The first week in July the property was ready to transfer but the tenants were still in the house. At this time we still did not receive the lease and the agent just kept saying the owner could not find a copy, only once we went to Rawson H.O to lay a complaint against the agent and branch we then received a copy which stated the tenants lease was till the end of August, delaying the matter by 2 months. The agent at that time was dishonest and *************. The house is still not transferred because of problems with tenants. The issue is the agent who is trying to take advantage of first time home buyers even up to this day as we are still dealing with the agent. We never get straight answers to questions. Will now contact E.A.A.B;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;136469;767825;13;2;0;1;0;0;2;NULL;NULL;NULL;16/01/12 14:50;16/01/12 13:14; POOR SERVICE,COMMUNICATION AND ATTITUDE;CHERY TIGGO ;Carolanne;***;MY CHERY TIGGO BROKE DOWN ON THE 19TH OF DECEMBER 2015, ON THE 21ST IT WAS TOWED IN TO CHERY RANDBURG, SPOKE TO CAROLANNE AND I TOLD HER THE CAMBELT FAILED AND SHE ADVISED THAT THE MECHANIC WILL STRIP THE CAR THE NEXT DAY AND SHE GAVE A COSTING OF R1800+ JUST TO STRIP, WHEN I WENT BACK THE NEXT DAY TO FIND WHAT IS HAPPENING WITH MY CAR BECUASE SHE FAILED TO CALL ME BACK AS PROMISED, I GOT THERE AT 15:00 PM ON THE 22ND BECUASE I NEED TO GIVE FEEDBACK TO MY INSURANCE AS OUR CAR WARRANTY COVER AND THEY NEEDED A REPORT. AT 3:30 I WAS TOLD THAT TENSION PULLEY FAILED BECUASE IT WAS INSTALLED INCORRECTLY BY PROMEC A. THEN SHE CHARGES R3500 FOR A 30 MINUTES JOB, WHN I INQUIRED ABOUT THAT SHE TOLD SHE IS CHARGING ME 4HRS LABOUR(MINUTES) THEN THE PRICE WAS BROUGHT BACK TO R1800 AFTER I TOLD WHAT SHE CHARGED YESTERDAY. THAN I WAS TOLD THAT THE ENGINEERS WILL ONLY OPEN ON THE 5TH JAN16 WHEN I CALLED TODAY THE CYLINDER HEAD IS STILL WITH THEM AND SHE PROMISED TO SEND ME CHERY'S REPORT LAST WEEK ALREADY TILL TO DATE STILL HAVE NOT RECEIVED IT. MY CYLINDER HEAD IS STILL WITH THEM AND THE SERVICE IS REALLY BAD AT RANDBURG. CAROLANNE NEVER GIVES ME FEEDBACK, IAM DISGUSTED ABOUT THE TREATMENT.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;668480;85;16;2;0;0;0;0;2;NULL;NULL;NULL;16/01/12 14:52;16/01/12 13:15;Still no contact for 2 months of complaints;7,81E+12;Head office;***;Firstly autopage has breached the contract ,when i upgraded over the phone, i was told how much i was to pay, but the bill i am getting is not what was agreed to, secoundly i was told the new package was similar to the old package, not true again, the new package is almost half the minutes i had, third they did NOT advise me of the devise charge of R295. I am trying to get some answers from Nov 2015, they will just not reply, the managers don`t have the ***** to pick up the phone an assist me. Im a client for the pass 8 years.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;890947;381;25;2;0;1;0;0;2;NULL;NULL;NULL;16/01/12 14:59;16/01/12 13:15;International Package Delayed by 2 Months;8,61E+12;;***;A Package was sent to me from Europe on 16 November 2015. The package arrived in South Africa at the DHL facility in Johannesburg on 18 November 2015. The import duty was paid by myself on 29 November 2015. Since then, whenever I track my package, the tracking result says \South Africa Clearance delay\"".<br> DHL is unable (unwilling?) to assist me in this matter. They claim they are unable to tell me what is causing the delay... this is unacceptable. DHL is the service provider"
