Poor service from insure Africa.

I just want to share the horrible experience i had with insure Africa so people can make an informed decision before taking out a warranty policy with them. My car was booked in at CMH Nissan midrand on 5 March 2017 because there was noise from the suspension when turning steering to the left. CMH Nissan diagnosed the car and find that the problem is the tie rod ends and left wheel bearing, the sent a quote through to insure Africa who rejected the claim due to an admin erroe on the invoice when the last service was done at BB Mount Fuji Nissan Louis Trichard where the car was last service, the car was service at 71286km but the mileage was captured wrong as 77286km, The car's mileage was 73345km when taken to CMH Nissan for repairs . I then notified BB Mount Nissan Fuji Louis Trichard of the mistake on the invoice, they fixed the mistake and even sent evidence in the form of car inspection sheet on the day of the service and original job , insure Africa them requested pictures of the car registration number, license disc and odometer reading , all this was sent to them by CMH Nissan midrand but they still rejected the claim saying I submitted *****let documents (I have that on email and willing to share with anyone who want to see it) and mind you all eveidence was sent to insure Africa from Nissan dealers, they only authorised R2250 out of R8000 quote which they say was a mistake and later told me that my policy is suspended because they haven't received any of the documents they requested but which we're sent, i then complained on their facebook page but was after blocked, I resent all documents to them and promised to get back to me but never did as of today, they then paid the R2250 they say was authorised by mistake after a month so I can get my car back as Nissan was waiting for that payment, I already paid the balance of the full cost but had to wait a month for them to pay so Nissan can release the vehicle . My claim was rejected without valid reasons and still no explanation to date but they are still debiting my monthly premiums. So people be ware of insure Africa.