cN
corlia N
1 reviews | Active since Jan 2014
02 Sept 2022, 14:49
Pathetic service
Really bad service - was not informed that my mechanical warranty had expired and when I sent an email to claim I was told to take the car in??? How can you tell me to take the car to a dealer if there is no more warranty on this? Would never recommend them to anyone.
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InsureAfrica Underwriting Managers (Pty) Ltd's replyOfficial
05 Sept 2022, 09:05Good day Madam,
Your signed proposal from states clearly that you have a 2-year policy. This was signed by you on the 4th of March 2020 and expired on the 3rd of March 2022. When you called in you asked a generalized question regarding lodging a claim. Had you referred to your policy number and/or policy document you would have been advised or known that your Warranty had expired. Therefore, the facts as you have stated them above are factually incorrect and misleading.
Your signed proposal from states clearly that you have a 2-year policy. This was signed by you on the 4th of March 2020 and expired on the 3rd of March 2022. When you called in you asked a generalized question regarding lodging a claim. Had you referred to your policy number and/or policy document you would have been advised or known that your Warranty had expired. Therefore, the facts as you have stated them above are factually incorrect and misleading.
InsureAfrica Underwriting Managers (Pty) Ltd's reply05 Sept 2022, 09:05
Official
Good day Madam,
Your signed proposal from states clearly that you have a 2-year policy. This was signed by you on the 4th of March 2020 and expired on the 3rd of March 2022. When you called in you asked a generalized question regarding lodging a claim. Had you referred to your policy number and/or policy document you would have been advised or known that your Warranty had expired. Therefore, the facts as you have stated them above are factually incorrect and misleading.
Your signed proposal from states clearly that you have a 2-year policy. This was signed by you on the 4th of March 2020 and expired on the 3rd of March 2022. When you called in you asked a generalized question regarding lodging a claim. Had you referred to your policy number and/or policy document you would have been advised or known that your Warranty had expired. Therefore, the facts as you have stated them above are factually incorrect and misleading.