LE
Louis E
1 reviews | Active since Dec 2015
17 Sept 2021, 10:09
InsureAfrica without consent?
I keep receiving SMS' from InsureAfrica saying "Welcome to the InsureAfrica Courtesy Drive Program. Your membership is now active!"
I have NO IDEA what this is about and I never joined their programs as far as I know.
I then get another message stating "Your InsureAfrica Courtesy Program is now de-registrated".
I wish I knew why I am receiving these messages in the first place, almost daily now.
Helpful (0)
Replies (6)0
Replies (6)
InsureAfrica Underwriting Managers (Pty) Ltd's replyOfficial
17 Sept 2021, 10:36Good day, Please note that this is a system glitch. Please ignore the SMS. Thank you.
InsureAfrica Underwriting Managers (Pty) Ltd's reply17 Sept 2021, 10:36
Official
Good day, Please note that this is a system glitch. Please ignore the SMS. Thank you.
LE
Louis E's updateReviewer Update
19 Sept 2021, 08:20Good day, thank you. How can I have my info removed from your system?
LE
Louis E's update19 Sept 2021, 08:20
Reviewer Update
Good day, thank you. How can I have my info removed from your system?
InsureAfrica Underwriting Managers (Pty) Ltd's replyOfficial
20 Sept 2021, 08:59Good day, It was a system reboot that did this. You should not get any more messages. Thank you, regards InsureAfrica
InsureAfrica Underwriting Managers (Pty) Ltd's reply20 Sept 2021, 08:59
Official
Good day, It was a system reboot that did this. You should not get any more messages. Thank you, regards InsureAfrica
LE
Louis E's updateReviewer Update
20 Sept 2021, 10:25Good day, you are missing my vital instruction to have my personal information REMOVED from your system. I am revoking your access to my details, as per Popia. Do you understand what I'm saying or are you going to ignore my question again? I want my information OFF of your system.
LE
Louis E's update20 Sept 2021, 10:25
Reviewer Update
Good day, you are missing my vital instruction to have my personal information REMOVED from your system. I am revoking your access to my details, as per Popia. Do you understand what I'm saying or are you going to ignore my question again? I want my information OFF of your system.
LE
Louis E's updateReviewer Update
29 Sept 2021, 16:27I received another FOUR of these messages today, despite you telling me it should not happen again.
LE
Louis E's update29 Sept 2021, 16:27
Reviewer Update
I received another FOUR of these messages today, despite you telling me it should not happen again.
LE
Louis E's updateReviewer Update
30 Sept 2021, 15:09After being in contact with a very helpful person at customer services today, I realized that I am in fact one of your customers. Big mistake on my part and thank you for correcting me. Now still hoping that the system problem will be resolved soon. I will share screenshots of future messages if it does re-occur. Thanks a lot for assisting with this.
LE
Louis E's update30 Sept 2021, 15:09
Reviewer Update
After being in contact with a very helpful person at customer services today, I realized that I am in fact one of your customers. Big mistake on my part and thank you for correcting me. Now still hoping that the system problem will be resolved soon. I will share screenshots of future messages if it does re-occur. Thanks a lot for assisting with this.