SM
Shilane M
1 reviews | Active since Dec 2017
29 Sept 2019, 06:49
Insurance proble
I have a motor plan warranty with them now my car has a problem with the diesel pump which is covered according to the contract and they say they won't pay the total amount which is needed by Ford which is 16000 but can pay only 8000.
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Replies (2)0
Replies (2)
InsureAfrica Underwriting Managers (Pty) Ltd's replyOfficial
30 Sept 2019, 08:15Good day , Thank you for your message which we are in receipt of. I will investigate your complaint and revert back to you. Please can you send me your policy number to ***.
Kind regards, InsureAfrica
Kind regards, InsureAfrica
InsureAfrica Underwriting Managers (Pty) Ltd's reply30 Sept 2019, 08:15
Official
Good day , Thank you for your message which we are in receipt of. I will investigate your complaint and revert back to you. Please can you send me your policy number to ***.
Kind regards, InsureAfrica
Kind regards, InsureAfrica
InsureAfrica Underwriting Managers (Pty) Ltd's replyOfficial
30 Sept 2019, 10:33Good day Mam'
I believe that my Claims department has been in contact with you. You have been paid out as per your Limit of Benefits for the specific failed component. We have signed documentation confirming receipt of your proposal and policy wording. Please refer to your Limit of Benefits for clarification.
Should you have any further queries please do not hesitate to contact me on ***.
Kind regards, InsureAfrica
I believe that my Claims department has been in contact with you. You have been paid out as per your Limit of Benefits for the specific failed component. We have signed documentation confirming receipt of your proposal and policy wording. Please refer to your Limit of Benefits for clarification.
Should you have any further queries please do not hesitate to contact me on ***.
Kind regards, InsureAfrica
InsureAfrica Underwriting Managers (Pty) Ltd's reply30 Sept 2019, 10:33
Official
Good day Mam'
I believe that my Claims department has been in contact with you. You have been paid out as per your Limit of Benefits for the specific failed component. We have signed documentation confirming receipt of your proposal and policy wording. Please refer to your Limit of Benefits for clarification.
Should you have any further queries please do not hesitate to contact me on ***.
Kind regards, InsureAfrica
I believe that my Claims department has been in contact with you. You have been paid out as per your Limit of Benefits for the specific failed component. We have signed documentation confirming receipt of your proposal and policy wording. Please refer to your Limit of Benefits for clarification.
Should you have any further queries please do not hesitate to contact me on ***.
Kind regards, InsureAfrica