JR
JP R

1 reviews | Active since Oct 2022

03 Oct 2022, 04:38

Cancellation of paid warranty

I purchased a vehicle warranty and recieved an sms that it would be cancelled as the underwriters had been declared insplvent. I purchased a warranty which was financed with the vehiche and still have to pay it for the next few years however I have no cover.

0
Replies (1)
InsureAfrica Underwriting Managers (Pty) Ltd
InsureAfrica Underwriting Managers (Pty) Ltd's reply03 Oct 2022, 07:25
Official
Good day Mr Le Roux, InsureAfrica did not cancel your Warranty, Constantia Insurance Company Ltd, your Insurer did. 

https://www.moonstone.co.za/constantia-insurance-goes-into-final-liquidation/

As we have explained in our communication with the policyholders, you would need to take up this matter directly with the Insurer *** and log a complaint on this forum against Constantia Insurance Company Ltd directly.

We do apologise for the inconvenience caused.

Regards InsureAfrica