1 reviews | Active since May 2017

31 May 2017, 07:23

unauthorized debit order for over 3 years

<p>R99 derbit order for more that 3 years is insane I do not know this people but they milk my money someone need to stop this. Poor people olways suffer by rich people who do wrong and get away with it. </p>

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Replies (1)
Insure Group Managers
Insure Group Managers's reply01 Jun 2017, 19:36
Official

Dear sizathu-m-shangase

We are sorry to hear about your bad experience. If we have been involved in any of these debits, it will only be because we were instructed by one of our clients who should have authority to debit your account.

We would like to assist you in determining who has instructed us to do so, but would need some further assistance from you.

Please forward your contact details to m*** quoting the reference number HP0617/168 in order for us to escalate your matter and try to resolve this.

You may also want to visit our website at this link https://www.insuregroup.co.za/Forms/debitorder.html to get more information regarding the nature of our debit order process and utilise the form to provide all the required information to assist. One of our service consultants will be in contact with you to further assist.