1 reviews | Active since Jul 2015
Unauthorized debit against my account
<p>I had a debit of R 129.00 go off my account this morning. My bank referred me to the Insure Group. I contacted them and they indicated that they were instructed by a company called "Disastyle" and I given a number for a Dennis. This number does not exist, i have subsequently tried contacting Insure group again, but they are not answering calls. I have emailed them as well, and have not received any feedback. I need this debit order cancelled by the Insure group.</p>
Dear lukealex -
We do apologise for the poor handling of your enquiries thus far. We would like to assist further by escalating your query through a different channel.
We realise that you have already went through a lot of trouble to bring your issue to our attention and this must be extremely frustrating. In order to assit us in further escalating your issue, may we please request that you plese forward your contact details to *** and quote the reference number HP0617/412. This will assist us in order to escalate your query.
Dear lukealex -
We do apologise for the poor handling of your enquiries thus far. We would like to assist further by escalating your query through a different channel.
We realise that you have already went through a lot of trouble to bring your issue to our attention and this must be extremely frustrating. In order to assit us in further escalating your issue, may we please request that you plese forward your contact details to *** and quote the reference number HP0617/412. This will assist us in order to escalate your query.