KC
Katherine C

1 reviews | Active since Nov 2016

28 Feb 2017, 08:11

Unauthorised debit order

<p>I have a debit order being taken by Insure group managers. They tell me that they do debit order on behalf of several insurance companies and although they confirm the surname of the client is Dlamini</p> <p>with my bank details (Conway is my surname) they cannot stop this debit order - I must contact their client who is Disa Style Tel ********** 182 (non existant) or speak to the director Dennis Mashilo ********** 813 Number not existant and his e mail ********** (????) or cell ********** 794. I have never dealt with the company ever as I have an insurance broker who handles all our affair. Why must I contact this person why cannot Insure Group Manager contact them and are they allowed to take a debit order without a confirmed signature from me. They will contact Disa Style when my debit order does not go off yet they cannot contact them to cancel a debit order I do not have. And the surname differs.</p> <p>There is something very fishy here. Account is now closed. Only solution but I would like to take these people to task. Insure group managers tel number is ********** 800</p>

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Replies (1)
Insure Group Managers
Insure Group Managers's reply11 Apr 2017, 21:28
Official

Dear Kathy, we apologise for the bad experience you have encountered regarding the mentioned debit order. We have been in contact with you and assisted to get this matter attended to. We trust that this is now resolved to your satisfaction.

Please be assured that, as a registered Financial Service Provider licensed by the Financial Services Board we conduct our business with the highest of integrity and will not get involved in any ********** activities or any business of a suspicious nature.

To read more about our company, our credentials and the range of business services we offer, please visit our website at www.insuregroup.co.za.