1 reviews | Active since Nov 2016
*******ly Debiting Of Accounts
<p>This company has been debiting my bank account without my authority over two months. I do not know who they are, i have never dealt with them. Today i called them 25/11/2016 and was told that there is nobody to help me as all the staff have gone to a year end function. the explanation the 'secretary' gave was that 'maybe' one of my insurance companies had given them authority to debit my account. </p>
Dear Beverley -
Insure Group Managers is an authorised and licensed Financial Services Provider and intermediary. One of the services we provide to the industry, is the collection of short-term insurance premiums on behalf of your insurance broker, who have given us instruction and permission to collect such premiums on their behalf. It is therefore most likely that the debit order against your account would be in respect of your short-term insurance premium/s.
We can assure you that we are most certainly not engaged in any ******* debit orders or '****' activities. You are also welcome to go to our website at www.insuregroup.co.za to read about the services we provide.
We sincerely apologise for the fact that you did not get any response from our business today (Friday 25 November) as our business is closed to afford our staff the opportunity to attend our year end function.
However you are more than welcome to contact us on Monday at *** when we wil gladly assist you with the details regarding your debit order. You may also complete a debit order enquiry form on our website and we can assure you that your query will be attended to.
We apologise for the inconvenience but are confident that this came about as result of a misunderstanding and that we will be able to resolve your enquiry.
Dear Beverley -
Insure Group Managers is an authorised and licensed Financial Services Provider and intermediary. One of the services we provide to the industry, is the collection of short-term insurance premiums on behalf of your insurance broker, who have given us instruction and permission to collect such premiums on their behalf. It is therefore most likely that the debit order against your account would be in respect of your short-term insurance premium/s.
We can assure you that we are most certainly not engaged in any ******* debit orders or '****' activities. You are also welcome to go to our website at www.insuregroup.co.za to read about the services we provide.
We sincerely apologise for the fact that you did not get any response from our business today (Friday 25 November) as our business is closed to afford our staff the opportunity to attend our year end function.
However you are more than welcome to contact us on Monday at *** when we wil gladly assist you with the details regarding your debit order. You may also complete a debit order enquiry form on our website and we can assure you that your query will be attended to.
We apologise for the inconvenience but are confident that this came about as result of a misunderstanding and that we will be able to resolve your enquiry.