aD
amith D

1 reviews | Active since Mar 2009

02 Jun 2017, 10:46

********** activity - far too common practice for this company

<p>Insure Group Managers are indeed involved in ********** activity. There are far too many complaints of the them "collecting premiums" that were never consented to by bank account holders. They should have already, implemented measures to better screen and confirm validity of collections from their "clients" considering the numerous complaints of unauthorised debits off bank accounts, yet this practice still continues by Insure Group Managers.</p> <p> </p> <p>My wife has had an unauthorised amount of R129.00 deducted of our account yesterday. Getting the details from our bank after having the debit reversed at a cost, we found numerous other complaints online. </p> <p> </p> <p>Insure Group Managers has advised other complainants on Hellopeter to submit their details in order to “investigate”………… it is better for SAP or Hawks to investigate this company in order to protect the public from such ********** activity. </p>

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Replies (1)
Insure Group Managers
Insure Group Managers's reply02 Jun 2017, 18:19
Official

Dear adjhb

We can fully understand your frustration and aggravation regarding this matter.

We can assure you we are equally concerned regarding the sudden increase in unauthorised debit order complaints we have received over the last three days. We have been conducing business for 25 years, handling huge volumes of debit orders. If you follow the complaints in this feed, you will notice that we have received very few complaints in the last year in relation to the number of debit orders we process every month.

We take our own investigations very serious and are determined to establish at which client or clients these sudden higher volumes of unauthorised debit orders originated and how they ended in our system to be processed.

We will take all steps necessary in an attempt to avoid ********** or unauthorised debit orders to be processed by us in future.