EXCELLENT SERVICE

I just want to share some light and positivity. So I wanted to log a claim on the 7th of January but the site was giving me problems . On the 8th when I called in a gentleman by the name of Ebrahim helped me by logging the claim on my behalf on his side side given the site issues. I received a claim number the same day (I think). But I was kept up to date about the progress of the claim throughout . He contacted me that same week just to verify a few details. Paid the required excess fee on the 18th January, then my device was ready for collection on the 23rd January. I cannot thank Ebrahim enough for the excellent service he’s shown me. I really appreciate it and hope that next time (God Forbid) my claims process is just as smooth the next time.