Atrocious service

Insurance Busters were appointed my Brokers when I opted for voluntary Debt review with Debt busters.

I now needed to change my address and and add home contents. Randall assisted and i had to complete an extensive form.

King price rejected adding the home contents. I repeatedly requested Randall to assist me to resolve the issue. He has now passed my query on to King Price who have been contacting me non stop to change address and to again attempt to add home contents.

Randall is not responding to my emails or messages left.

Why must I have a broker if I have to deal with all my queries directly anyway?

Atrocious Service.