MH
Mabel H

1 reviews | Active since Dec 2013

06 Jan 2017, 09:52

Withdrawal taking more that 4 weeks

<p>I am still waiting for my withdrawal. I initially sent the forms on the 25th of November 2016, it is still not paid. When I phoned this morning, I was told that it will be processed when my employer opens their doors in January! Really? On the 13th of Dec when I called, I was told it will be paid by the 29th of Dec but now its Jan! Really...I cant wait for Jan...I need the money by the 30th. Please follow up because your turn around time is not 30 days!</p>

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Replies (1)
Insurance Zone Administration Services
Insurance Zone Administration Services's reply09 Jan 2017, 10:04
Official

Good day Mabel

As per your discussion with Insurance Zone, the matter is resolved. Should you have any further queries, please do not hesitate to give us a call.

Regards

Insurance Zone