JA
Jocelyn A

1 reviews | Active since Feb 2015

05 Feb 2016, 13:26

NO COURTESY FOR A LEARNER

I have been studying for over a year now and this is beyond me. I paid for an exam last year November for an exam which is only to be written in Feb 2016. I have sent emails querying this matter and had gotten no feedback. I called and got no feedback. I am 2 weeks away from my exam with no POE which takes approximately 3 WEEKS to complete if you are working Monday - Saturday like myself. <br> <br> Today I get an email stating \we apologize and will courier your POE next week\"... That's 1 week away from exam date. No courtesy to follow up with a student. Money wasted. I am appalled!!!"

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Replies (1)
Institute Of Certified Bookkeepers
Institute Of Certified Bookkeepers's reply08 Feb 2016, 08:31
Official
Hello 008J,

Good morning, our management team has been in contact with Jocelyn Abel and believe to have made suitable arrangements. We appreciate the ICB has been given an opportunity to rectify the situation and take concerns such as these very seriously.
Regards
ICB Management