Lack of knowledge: Marle Links

I logged the below query on saturday with ***

Good Day

Trust you are well.

I need some urgent assistance. I was busy doing assignment 2 then i had network connection all my work got submitted. Is it possible if you can open the assignment for me to re do

Regards Nwabisa

I got correspondence from someone called Marle Links who does not understand what i want she sent me emails the whole day yesterday asking me the same thing which is adding more to my frustration. Can someone please assist all i want to do is re do assignment 2