Excellent and prompt service

I have had so many problems lately when transacting online with various institutions. However, my dealings with Demi Brown at the ICB have renewed my faith somewhat that it is possible to receive excellent online service in South Africa. Demi has shown herself to be knowledgeable, efficient, friendly and has always been prompt in her replies to my correspondence. She is a true ambassador for the ICB and they should be proud to have a person of Demi's calibre in their team. Thank you and well done Demi!