LO
Leigh O
1 reviews | Active since Nov 2018
14 Nov 2018, 12:51
Sevens tickets a no-show
Has anyone who had a positive experience with Instaticket let me know how they actually got their tickets? We have purchased Sevens tickets and cannot get hold of anyone. I note there are reviews singing Instatickets praises, but I am doubtful and think this may just be **** drummed up support from friends and family.
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Instaticket South Africa's replyOfficial
18 Feb 2019, 03:30Good Day Leigh, we apologise for the level of service you experienced. All Cape Town Sevens tickets were not released before the 14th Nov (the date you wrote this review). The distribution date was clearly stated on the event listing page. All tickets purchased on instaticket have a 100% guarantee app**** to the order meaning the following:
Our guarantee means your transaction will be SSL secure, the tickets will be delivered, or accessible, prior to the event, the tickets shall be in the section you selected, the same category or an upgraded category, and finally the tickets will be valid and authentic. This guarantee applies to all confirmed orders and we will refund 100% of any payment you make, should your instaticket experience be any different to the below.
To see the full guarantee please visit: https://instaticket.co.za/100-guarantee/
If this does not answer your query then please send your order number directly to *** and one of our customer service specialists will look into your order and check the courier tracking system to find out what happened.
Thanks for using instaticket South Africa!
Our guarantee means your transaction will be SSL secure, the tickets will be delivered, or accessible, prior to the event, the tickets shall be in the section you selected, the same category or an upgraded category, and finally the tickets will be valid and authentic. This guarantee applies to all confirmed orders and we will refund 100% of any payment you make, should your instaticket experience be any different to the below.
To see the full guarantee please visit: https://instaticket.co.za/100-guarantee/
If this does not answer your query then please send your order number directly to *** and one of our customer service specialists will look into your order and check the courier tracking system to find out what happened.
Thanks for using instaticket South Africa!
Instaticket South Africa's reply18 Feb 2019, 03:30
Official
Good Day Leigh, we apologise for the level of service you experienced. All Cape Town Sevens tickets were not released before the 14th Nov (the date you wrote this review). The distribution date was clearly stated on the event listing page. All tickets purchased on instaticket have a 100% guarantee app**** to the order meaning the following:
Our guarantee means your transaction will be SSL secure, the tickets will be delivered, or accessible, prior to the event, the tickets shall be in the section you selected, the same category or an upgraded category, and finally the tickets will be valid and authentic. This guarantee applies to all confirmed orders and we will refund 100% of any payment you make, should your instaticket experience be any different to the below.
To see the full guarantee please visit: https://instaticket.co.za/100-guarantee/
If this does not answer your query then please send your order number directly to *** and one of our customer service specialists will look into your order and check the courier tracking system to find out what happened.
Thanks for using instaticket South Africa!
Our guarantee means your transaction will be SSL secure, the tickets will be delivered, or accessible, prior to the event, the tickets shall be in the section you selected, the same category or an upgraded category, and finally the tickets will be valid and authentic. This guarantee applies to all confirmed orders and we will refund 100% of any payment you make, should your instaticket experience be any different to the below.
To see the full guarantee please visit: https://instaticket.co.za/100-guarantee/
If this does not answer your query then please send your order number directly to *** and one of our customer service specialists will look into your order and check the courier tracking system to find out what happened.
Thanks for using instaticket South Africa!