GM
Gerhard M
1 reviews | Active since May 2019
01 May 2019, 09:04
Instatickets not received after payment !
Tickets for an event was purchased on 6 April 2019. The payment was successful. Up until now I have received no tickets. The event is on 4 May 2019. Several enquiries via email was communicated to this company and they are just NOT responding. There is no contact number to speak to them and you can only speak to them via email. There is also no physical address. Then when I log into my account on Instatickets then I am given a Message that my tickets are in progress of being processed. This company are not Professional at all!
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Instaticket South Africa's replyOfficial
07 May 2019, 06:02Hey Gerhard, we experienced some issues with the courier and delivery tracking for this event so we would be happy to offer you a 20% discount on any future just email *** with your order ID and we will facilitate the transaction. Thank you for using instaticket and I hope you enjoy the rest of the week! Kind Regards, Eliza
Instaticket South Africa's reply07 May 2019, 06:02
Official
Hey Gerhard, we experienced some issues with the courier and delivery tracking for this event so we would be happy to offer you a 20% discount on any future just email *** with your order ID and we will facilitate the transaction. Thank you for using instaticket and I hope you enjoy the rest of the week! Kind Regards, Eliza