JT
Jolandi T
1 reviews | Active since May 2018
23 May 2018, 21:09
Instaticket South Africa is a **** - no tickets received
Instaticket south africa is a ****. I purchased tickets for Jesus Culture show in pretoria and did not receive my tickets. After not receiving my tickets and doing more investigation about the show I realised that they double charged me for the tickets. Please be very aware that Instaticket is a **** company.. The website does look legit but it is ****. Do nut trust Allan who anwers the phone. They have a facebook page which are **** to.
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Instaticket South Africa's replyOfficial
18 Feb 2019, 03:46Good Day Jolandi, we apologise for the level of service you experienced. All tickets purchased on instaticket have a 100% guarantee app**** to the order meaning the following:
Our guarantee means your transaction will be SSL secure, the tickets will be delivered, or accessible, prior to the event, the tickets shall be in the section you selected, the same category or an upgraded category, and finally the tickets will be valid and authentic. This guarantee applies to all confirmed orders and we will refund 100% of any payment you make, should your instaticket experience be any different to the below.
To see the full guarantee please visit: https://instaticket.co.za/100-guarantee/
If this does not answer your query then please send your order number directly to *** and one of our customer service specialists will look into your order and check the courier tracking system to find out what happened.
Thanks for using instaticket South Africa!
Anton Mass | Customer Service Manager
***
www.instaticket.co.za
Our guarantee means your transaction will be SSL secure, the tickets will be delivered, or accessible, prior to the event, the tickets shall be in the section you selected, the same category or an upgraded category, and finally the tickets will be valid and authentic. This guarantee applies to all confirmed orders and we will refund 100% of any payment you make, should your instaticket experience be any different to the below.
To see the full guarantee please visit: https://instaticket.co.za/100-guarantee/
If this does not answer your query then please send your order number directly to *** and one of our customer service specialists will look into your order and check the courier tracking system to find out what happened.
Thanks for using instaticket South Africa!
Anton Mass | Customer Service Manager
***
www.instaticket.co.za
Instaticket South Africa's reply18 Feb 2019, 03:46
Official
Good Day Jolandi, we apologise for the level of service you experienced. All tickets purchased on instaticket have a 100% guarantee app**** to the order meaning the following:
Our guarantee means your transaction will be SSL secure, the tickets will be delivered, or accessible, prior to the event, the tickets shall be in the section you selected, the same category or an upgraded category, and finally the tickets will be valid and authentic. This guarantee applies to all confirmed orders and we will refund 100% of any payment you make, should your instaticket experience be any different to the below.
To see the full guarantee please visit: https://instaticket.co.za/100-guarantee/
If this does not answer your query then please send your order number directly to *** and one of our customer service specialists will look into your order and check the courier tracking system to find out what happened.
Thanks for using instaticket South Africa!
Anton Mass | Customer Service Manager
***
www.instaticket.co.za
Our guarantee means your transaction will be SSL secure, the tickets will be delivered, or accessible, prior to the event, the tickets shall be in the section you selected, the same category or an upgraded category, and finally the tickets will be valid and authentic. This guarantee applies to all confirmed orders and we will refund 100% of any payment you make, should your instaticket experience be any different to the below.
To see the full guarantee please visit: https://instaticket.co.za/100-guarantee/
If this does not answer your query then please send your order number directly to *** and one of our customer service specialists will look into your order and check the courier tracking system to find out what happened.
Thanks for using instaticket South Africa!
Anton Mass | Customer Service Manager
***
www.instaticket.co.za