BH
Brent H

1 reviews | Active since Feb 2019

28 Feb 2019, 10:06

Instaticket Rock on the Lawns Cure ****

I hurriedly searched online for a way to book tickets for the Rock on the Lawns concert at Kenilworth in Cape Town on 2nd January 2019. I purchased 2 tickets for the Golden Circle at R 2 490.00 each and came to R 4 980.00 I thought this a bit expensive but what the hell, I guessed the lineup must be phenomenal and maybe golden circle tickets are just so much more expensive. After 3 months of waiting and several emails that were not rep**** to I finally got my tickets today.. Imagine my surprise when I found out that they were indeed issued by Computicket, in the name of a Mr. Philip Van Eck, whoever that is. Whats more, the price on these tickets has been censored by a black marker by hand but you can make out the Computicket price of R 895.00 on each ticket. So, please, tell me why you are charging R 1595.00 extra PER TICKET? This is a disgusting and total ******* of unsuspecting people and you sir should be brought to book!

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Replies (1)
Instaticket South Africa
Instaticket South Africa's reply14 Apr 2019, 13:52
Official
Dear Brent H, we apologise you did not have a good experience when booking your tickets through instaticket but it is not a **** and we do not set the prices of tickets advertised on our website. We facilitate the transaction and provide a 100% guarantee for our services, Our guarantee means your transaction will be SSL secure, the tickets will be delivered, or accessible, prior to the event, the tickets shall be in the section you selected, the same category or an upgraded category, and finally the tickets will be valid and authentic. This guarantee applies to all confirmed orders and we will refund 100% of any payment you make, should your instaticket experience be any different to the below.

We hope you will still consider using instaticket again and can offer a 10% discount on any future purchases.