PEP Stores and ABSA BANK instant money a **** that's taking from the poor of the poorest.

On the 29th of September 2020 , i sent money through PEP Instant money transfer. The person that i was sending it to went to withdraw it on the 01st October 2020 in PEP STORES ,NGQELENI only to be told by the teller the money had been withdrawn .She was then given a call centre number by the same teller for me to call the number after which i was told the same thing by the call centre agent that the money had been withdrawn the same day at 11:38 a.m from an ABSA ATM in NGQELENI. I then requested the ref number for my call and the call centre lady said she can only give me her first name for security reasons. That surprised me because the same ATM was offline according to my niece hence she went to withdraw inside the shop(PEP).Can you please assist me in getting my money back as i have been a victim of Pep stores and ABSA Bank ****. A whole R1000.00 is really not a joke.