1 reviews | Active since Oct 2016
Your home loan isn't LINKED to your bond protector/life cover
<p>I was informed on 9 October by an Instant Life sales consultant that my ABSA home loan is not linked to my current bond protector cover with Ooba and therefore Ooba will not pay out to ABSA in the event of my death, disability or retrenchment. I have followed up with ABSA home loans and Ooba in this regard and both have confirmed that my bond protector cover is valid and active and will pay out if needed.</p> <p> </p> <p>I vehemently object to your consultant employing a manipulative and in my opinion frankly ********* method in order to try and sell life cover to me. I am happy to provide information so that your consultant can provide me with a quotation that I will compare in my own time but I will not be harassed by the use of tactics designed to scare me into accepting life cover because I have been misinformed by a quasi-representative of ABSA that my bond protector cover is not valid or active.</p> <p> </p> <p>I received the following response from Instant Life on 12 October but I have yet to receive any further feedback: </p> <p>Dear Jessica,</p> <p> </p> <p>I hereby confirm receipt of your complaint.</p> <p> </p> <p>I will be looking into this and feedback will be provided to you.</p> <p> </p> <p>Apologies for any inconvenience that may have been caused.</p> <p> </p>
