Unempathetic and Worst service ever experienced. Rating should be less than 0

My husband passed away last year November 2024. I have been struggling with Absa Life to pay his claims since I submitted the documents in May of this year. No feedback gets given and when they want their money they are quick to let you know that they can repossess your assets should non payment occur.

This is heartless and unempathetic, when I have to deal with his death, raising my kids and still deal with a useless bank who wants to retain money wherever they can and leave the family members destitute for a service that was paid for by my spouse.

You should be ashamed of yourself as a financial institution.