Poor service

I am not happy with your service. I put a claim on the 11th of December. The only time I got a feedback was only when you were requesting documents. I sent the documents and I have been calling ever since to follow up on my claim and also to find out that if I send the right documents. You kept on saying you assessor will call yòu but no one has called me. I've been calling you everyday except the holidays. This is unfair.

I sent everything from the onset. Claim form, Hospital file, all the tests that were done in the hospital as requested on the claim form. You just had to frustrate me!!