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Masego M

1 reviews | Active since Jan 2022

25 Jan 2022, 15:07

Poor customer service

Taking out the cover is easy, getting ahold of customer service after you take out the policy is the main Issue. The call center has been going unanswered for the past 24hours, and when they do answer they hang up the phone on you.

0
Replies (1)
Absa Life
Absa Life's reply26 Jan 2022, 10:14
Official
Dear Masego
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
Pravesh Bejay