How difficult it is to give me my refund.....

<p>I cancelled my policies with Instant life within the cooling off perion on Jan 24, 2017.</p> <p> </p> <p>I received email correspodence from them stating that all premiums taken off will be refunded within 14 days.</p> <p> </p> <p>14 days later i called and was told that there was a backlog within the finance dep. so i should expect a refund on Friday, Friday came by and passed without any refund clocking in my account. a weeks later, i called again on a wednesday, and was promised that definately it was process and will be in my account on friday of the same week. Friday came and gone, and another week is almost done.</p> <p> </p> <p>I just called them again, and i am getting stories as to they dont understand as to why i havent received the refund. who is foolling who....</p> <p> </p> <p>I am GLAD that i decided to cancel. Imagine a company as this, having difficulties in refunding an amount less than R1000, how are they going to pay the life cover amounting to R6million.........</p> <p> </p> <p>All i want is my money..... you deducted it from my account, and i dont undestand as to why you cant transfer it back where you took from....</p>