1 reviews | Active since Feb 2017

25 Apr 2017, 13:35

Fitbit Device Not Delivered

<p>My life insurance policy was activated on 3 March 2017 and the policy document clearly states: "Your device will be shipped to you once we successfully collect your first payment".</p> <p> </p> <p>The first payment was deducted on 27/03/2017 and to date I have not received my Fitbit despite my emails following up and consecutive calls to the contact centre? </p>

0
Replies (1)
Absa Life
Absa Life's reply04 May 2017, 09:00
Official

Dear Hollo,

Thank you for bringing this to our attention.

As per our telephonic discussion, we accept responsibility for the situation and understand your frustration.

we can assure you that your device will be delivered no later then tomorrow.

Should you require further more information please contact us on ***

regards

Instant Life