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Hans G

1 reviews | Active since Aug 2018

25 Mar 2026, 11:49

Changing of banking details

Thanking Diago from Absa Live who sort out my problem at last after months of attempts to sort it out.I was getting conflicting reports from the rest of the consultants.

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Replies (5)
Absa Life
Absa Life's reply25 Mar 2026, 11:56
Official
Dear Mr. Grobler,

We appreciate your feedback and are encouraged by your comments. 

Regards,
Mariska Brand
Absa Life
HG
Hans G's update26 Mar 2026, 06:41
Reviewer Update
Good day, Absa Live send me a updated policy schedule with the old bank details again, instead of the new bank details, this is now after months of complains and request. This is after I send the new bank details repeatedly. I did comply with all the information that they requested.
Absa Life
Absa Life's reply26 Mar 2026, 08:09
Official
Dear Mr. Grobler,

We are looking into this for you.  Will provide you with feedback soonest.

Regards,
Mariska Brand
Absa Life
Absa Life's reply26 Mar 2026, 10:20
Official
Dear Mr. Grobler, please be advised that I have asked Diago to give you a call.  He has tried once this morning, without success, but he will call you again to confirm that your banking details is indeed correct.  He is busy investigating why the incorrect banking details pulled through on your new policy document.  Please kindly expect a call from him.

Regards,
Mariska Brand
HG
Hans G's update26 Mar 2026, 11:33
Reviewer Update
I did answered , but nobody spoke