Cancelation of policy that I requested on the 6 August 2026

Bad bad service after complaining here last week I was told that someone will call me. A lady called advised me that they will listen to a call record. Tomorrow will be a week waiting to hear the call myself. I only received an sms for cancelation that's not good enough. I was just called by Absa Collections now at 16:42 I thought its a follow up call only to be called regarding when will I pay.

I worked for a call centers it dnt take more than 4 days to listen to a call or to pull a call and get resolutions and for the client to listen to their contract call🤔. Am still waiting to hear the contract call pls. Stop sending collections department for collections without resolution. Contract call, since I never signed any documents, am waiting for my contract call pls thats my contract right. Am waiting.