Absolutely *********** Service

I was contacted by Russell who promised to provide feedback on 29 September 2025. He called me on 29 September 2025 to say the that Instantlife IT Dept is working on resolving my complaint. And that i would get feedback on/before 3 October 2025. Today, 3 October 2025 I receive an email to say he's still awaiting Instantllfe IT dept to give feedback. I must wait until 10 October 2025. -- I'm so frustrated right now. Even Customer support at Instantlife itself stopped communicating with me since 23 September2025. Seems like i'm not the only one waiting a cashback (there's MosesR also complained on Hellopeter)