JM
Jana M
1 reviews | Active since Dec 2009
03 Jun 2024, 16:39
ABSAINSTANTLIFE
So, Absainstant life, you sent me a letter to which I responded, obviously, I wanted this actioned according to my wishes. I did not ask to be insulted about my age, I did not request advice nor was I looking for anyones opinion.
Your consultant decided to do all three. We all know that the 7.5% is your yearly increase, as you have been adding this for the last 6 years. You can save the BS about my advanced age.
KIndly action my request as I requested in my 1st email. Should I need further assistance, I know where to find you.
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Replies (2)
Absa Life's replyOfficial
04 Jun 2024, 09:38Dear Jana, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa Life's reply04 Jun 2024, 09:38
Official
Dear Jana, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa Life's replyOfficial
04 Jun 2024, 10:38Your concerns are very important to us, and we kindly request you to please to briefly tell us exactly what you would like Instant Life to do for you. What exactly are the details of your request to them? Kindly forward us the email you sent to them.
Best regards,
Absa Life's reply04 Jun 2024, 10:38
Official
Your concerns are very important to us, and we kindly request you to please to briefly tell us exactly what you would like Instant Life to do for you. What exactly are the details of your request to them? Kindly forward us the email you sent to them.
Best regards,