YB
Youlanda B
1 reviews | Active since Feb 2023
10 Mar 2023, 12:36
ABSA My Life - Stay Away
Can not believe the stupidity and worst customer service:
I have mailed, ABSA, MY LIFE about 20 times to correct their stupid mistake: How can you be the beneficiary of your own funeral policy? I mean seriously?
Not only that, but I am trying to correct this error, the branch refers me to ABSA MY LIFE, and they just don't respond to my emails.
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Absa Life's replyOfficial
10 Mar 2023, 12:40Dear Yolanda van Booma.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer Care
Basani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer Care
Basani Hlungwane
Absa Life's reply10 Mar 2023, 12:40
Official
Dear Yolanda van Booma.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer Care
Basani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer Care
Basani Hlungwane