Absa life POOR service

Requested a quote on life insurance with add on around 12th August 26, logged a complaint via absa portal because prosses is delayed and no feedback. Eventualy got called by complaints case manager and the sales person who would attend to the issue but still no resolve, does not respond to emails and case manager never followed up on progress, we now at 15 Sept... More than a month... ???

I also closed my check account due to poor client treatment was behind on montly bank charges ( two months R150 x 2 ) because i became unemployed recently. Got handed over to laywers for R300.

How do u justify R150 pm on charges for a account if the account wasnt even used.

Poor service absa, never again... Went back to capitec