ZM
Zozo M
1 reviews | Active since Oct 2015
01 Dec 2022, 08:34
Absa Life insurance deduction afternoon cancellation
I want Absa Polserv to redund me the below Absa: CHEQ1953, Sch t, 26/11/22 SETTLEMENT/C - DC TRACK INTERNAL, ABSALIFE *** 221125, R-350.98. Help ***; MOSESNA020. I cancelled this policy and was told I am loosing all benefits and refunds, so why was it then debited again if I gain nothing from this policy cancelled? Cam someone let me know. I refuse to pay for something I stand to gain nothing from. Completely refuse.
Mrs NA Mdakane *** 080
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Absa Life's replyOfficial
01 Dec 2022, 11:53Dear Zozo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Absa Life's reply01 Dec 2022, 11:53
Official
Dear Zozo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd