1 reviews | Active since Jan 2014
ABSA Life has no empathy for the disabled client
I have declared disabled in March 2025. ABSA decided not to grant me any life cover. I have a Bond registered with ABSA. They decided to decline any form of disability or life cover, neither offering me any form of insurance to keep my outstanding bond covered. I feel so abandoned and left to fend for myself, all the while planning and worrying about how to cover my outstanding bond. ABSA Life is not a disabled-friendly business. I will never recommend anybody to take out a bond at ABSA, since mine was done without offering me any Life cover. I am left out in the dark , all the while stressing about the outstanding balance should anything happen to me. My loved ones will be left with more debt. I thought that having Life cover, the financial burden for the business (ABSA) and for my family will be a double win, but ABSA Life decided to reject any cover for me. What a shame! They do not honour their own values about sharing "our story". When u a low risk, with a disability then ABSA loses interest in the " little "customer . I feel devalued and disrespected. If you have a disability it seems you become an outcast, not worth investing in. Shame on you ABSA!
