ABSA LIFE

I lost my mother in July of this year. When I visited the branch to claim her funeral cover, the consultant informed me that her cheque account included a R 20,000 death benefit, so I decided to pursue that claim as well. Subsequently, I was contacted by Absa Life, who informed me that this benefit is no longer available. However, what’s strange is that the benefit still appears to be applicable to my mother at most Absa branches.