NL
NADINE L
1 reviews | Active since May 2017
08 Sept 2025, 12:30
ABSA INSTANT LIFE - USELESS
ABSA Instant life is useless. Please explain how you can approve a home loan for someone who works in the Congo, then suggest life cover for the home loan, but no cover is given while working in the Congo. It baffles my brain that the life cover is suggested but will most likely not pay out.
Surely there is a way to cover a person working above ground at a mine in the Congo. The money is good enough to approve a home loan, but if you die your loved ones will sit in debt because the insurance in not written correctly.
Helpful (0)
Replies (1)0
Replies (1)Absa Life's replyOfficial
08 Sept 2025, 13:17Dear Nadine Labuschange.
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Absa Life's reply08 Sept 2025, 13:17
Official
Dear Nadine Labuschange.
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
