KK
KGABO K
1 reviews | Active since May 2022
27 Feb 2023, 12:33
ABSA instant life should get a negative -100 rating
I have been trying to cancel my policy and I've been given the run around, now everytime I call they ask me they keep saying my verification answers are in correct. I've been trying to cancel since last 2022 November, we are now in February approaching March 2023
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Absa Life's replyOfficial
28 Feb 2023, 10:44 Dear Kgabo Kgole, Thank you for bringing this matter to our attention your reference number is C***0 Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Regards
Nthabiseng Sibande
Specialist Case Manager
Customer Value Management
Regards
Nthabiseng Sibande
Specialist Case Manager
Customer Value Management
Absa Life's reply28 Feb 2023, 10:44
Official
Dear Kgabo Kgole, Thank you for bringing this matter to our attention your reference number is C***0 Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Regards
Nthabiseng Sibande
Specialist Case Manager
Customer Value Management
Regards
Nthabiseng Sibande
Specialist Case Manager
Customer Value Management