TN
Thendo N

1 reviews | Active since Dec 2013

06 Oct 2020, 15:54

Very BAD SERVICE at INSPECTACAR, PRETORIA GEZINA

We bought a car from InspectaCar at 669 Johan Heyns Dr, Gezina, Pretoria, 0031. Three days later the license disc was left with few days to expire. When it expired we went to the licensing department to renew and we were informed that the car is pending changing of ownership. Immediately we contacted William from InspecaCar who sold us the car. Instead of us been assisted Mr William (Manager) has become very rude and using disrespectful words to us to a point that he even hangs the phone on us. He rudely told us to stop irritating him by calling asking him to sort out the change of ownership and give us a disc. We are going through soo much as a country financially and for us to buy a guy at InspectaCar they should have appreciated the business but hey - that DEALERSHIP is been operated to RUDE worker and i wonder how many people are complaining about him. South Africa, we warned when you approach dealership, when sales had happened - you become useless to them.

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Replies (1)
InspectaCar
InspectaCar's reply07 Oct 2020, 09:31
Official
Dear Thendo,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
InspectaCar Service Resolution