USED VEHICLE SALE
<p>I have been in continuous telephonic communication with Jonethan and also on WhatsApp as well.</p> <p> </p> <p>I have chosen Inspect car to buy the Car as I heard a lot on their Great service and customer satisfaction.</p> <p>My customer experience was not as great.</p> <p> </p> <p>The KIA SPORTAGE that I bought from your premises had a knocking noice by the REAR suspension.</p> <p>1. I corresponded the problem with Jonethan and the Vehicle was collected again and send off for Repairs.</p> <p>2. The Vehicle was delivered again a week later and findings was the problem was still not resolved, I corresponded with Jonethan again and the Vehicle was collected again.</p> <p>3. The Vehicle was delivered again a week later and findings was that the problem still existed. I corresponded with Jonethan again and he came and collected the Vehicle again, on this collection I drove with Jonethan a short distance to show him what I was talking about. (I have also mentioned to him on the back brakes that was finish) 4. Upon collecting the Vehicle more than a week later again Jonethan reported to me that the back Diff was replaced and the problem was now resolved.</p> <p> </p> <p>While driving home I found the back brake's noise was worse and it was clear that the brake pads already passed the limit meaning the Discs was Damaged as well.</p> <p>I immediately corresponded this with Jonethan as can see on the screen shot attached.</p> <p> </p> <p>It took another week of sourcing the brake discs as it was a very special disk for this car.</p> <p>Bear in mind from the first delivery of the Vehicle to the last incident I have barely done a 1000Km</p> <p> </p> <p>What is very disappointing to me is that if Jonethan told me from the start, Inspectacar will not pay the brake pads I would have replaced them before the Disc was damage but then again, the Vehicle was in for Repairs so this would also not have been possible.</p> <p>I have spoken to the Owner Derick and he could not resolve my quiery and understand my problem.</p> <p>I feel they don't live up to their moto, '' a Pre loved car from inspectacar'' as their aftersales service and communication is poor.</p>