JM
Jaco M
1 reviews | Active since Dec 2022
13 Dec 2022, 12:51
Unacceptable sales ethic
I was in the process of buying a car at InspectACar Gezina . There was some problems with the car that was agreed by them to be fixed before the purchase is complete. After confirming that I am buying the car, going through the process of getting financing approval and agreeing on the terms of the deal. I waited 4 days to hear from them to let me know what the status is regarding the repairs so I could activate the insurance and collect the car. After calling the salesman a few times with no answer. I manage to hear from him just to find out that the car was sold to someone else.
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Replies (1)InspectaCar's replyOfficial
13 Dec 2022, 13:25Dear Jaco M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Service Resolution
Best regards,
InspectaCar's reply13 Dec 2022, 13:25
Official
Dear Jaco M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Service Resolution
Best regards,
