Unable to fulfill comitments

Vehicle purchased 22nd Novemeber. Returned to dealer for faults on 29th November. Returned to owner on 1st December with no work being done on the vehicle. Returned to Dealer on 5th December. To this date still not recieved vehicle. Manager committed to returning the vehicle today, and this is recorded on audio, their parts centre only placed order for required parts late afternoon on 2017/12/12, with logistics during this week in December that means the parts would not arrive in time for being fixed today 2017/12/13. The manager himself makes promises and does not fulfill them. The vehicle has been in the possession of the driver for very little time and this is impacting his ability to earn income, which is commission based and requires him to visit clients to secure sales. Every time we contact the dealer there is a new excuse made up. This level of service is despicable especially considering this place is proudly endorsed by a subsidiary of one of South Africa's largest financiers, Wesbank.

If one reviews the feedback on this website this behavior is common with this branch. They should be avoided, considering they are in the business of ruining a families Christmas.