Sold damaged vehicle followed by poor service and no follow up.

The salesman had NO knowledge of the car he was selling me, after taking delivery, I realised the aircon, cruize controll, lights and one of the electric windows were broken. They offered to fix the vehicle and after a week of me having to constantly phone them, despite promises that i would be kept in the loop, still nothing. The worst is the excuses. If you are going to promise a call back, do so. If you commit to fixing it, do so. Better yet, don't sell cars in such a condition when charging retail price. Juan de Lange, the aftersales manager, seemed very helpful and apologetic at first but that's where the service ended.