JP
Jenive P

1 reviews | Active since Dec 2016

20 Jan 2017, 09:28

shinny on the outside broken on the inside

<p>Firstly, I bought my i20 from inspecta car in the Glen. Had the car for one week and I had to return it as it had a funny sound. The car came back fixed and no more issues after that. I was very happy, I every referred a few people to them. We all know and i20 is not a stable car, I decided I want to do a trade in and get a better car as I am travelling with my child on a daily.</p> <p> </p> <p>They got a beautiful Audi A3, 1.8 Cabriolet, wow I loved my car. Then I drove the car home and saw the side mirror is moving while I drive, its broken.</p> <p>I than wanted to put my insurance book in the caby holder, guess what it fell apart. I still didn’t think that was major issues.</p> <p>Three days later, a light goes on telling me i don’t have oil, I look at my service book and i see my car was serviced 500km before i received it. Which mean this should not happen. I had to put oil for the next 5 days.</p> <p>That’s when my partner contacted the dealer, they said bring the car in we will look at it. They gave me a Dodge with problems of its own, later i requested for my car as it was almost a month, they gave me a black Audi A3.</p> <p> </p> <p>This shouldn’t came as a surprise, it broke down, they collected the car and gave my broken car back with a box of oil. I was promised that my car will be collected in the 2nd week of January 2017 to be fixed. Still has not been collected.</p> <p> </p> <p>Just a few days ago another issue came up, my car doesn’t reverse the first time you start it, you have to start it a few times before it will move. Than it gave me a brake pads error and there was a horrible sound, the brake pads came loose.</p> <p> </p> <p>Maybe inspectacar wants something to happen before they get all this fixed.</p> <p> </p> <p>Basheer Ismail</p> <p>Ronel Samuels</p> <p>Collin</p> <p> </p> <p>All this people couldn’t help me.</p> <p> </p> <p>I want my credit to be settled and my deposit to be paid back and their car to be collected.</p> <p> </p> <p> </p>

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Replies (1)
InspectaCar
InspectaCar's reply15 Feb 2017, 09:11
Official

Good day,

Thank you for bringing your concerns to our attention and affording us the opportunity to investigate and provide you with feedback.

The dealership has been in contact with you and will remain in contact with you until same is resolved.

Kind regards,
InspectaCar