AM
Amanda M

1 reviews | Active since May 2016

31 Aug 2020, 23:53

Poor Service and Terrible Sale man "Tah Callistus"

I purchased a vehicle through inspectacar Gezina in 2019, I have had one issue after another. Currently im struggling with renewing my license disk. It turned out that the details on the disk were incorrect. I had to go back to the dealership that sold me the vehicle to get help to fix this so i can renew my disk. Sales person who sold me the car Tah Callistus has done nothing but frustrate me, he doesnt answer call no responds to messages. He is the one who made an error and installed the wrong disk on the vehicle but now refuses to fix this. 12 months of back and forth trying to resolve this, i no longer no what to do. Very disappointing and this is not the first issue, i have had with them

0
Replies (2)
InspectaCar
InspectaCar's reply01 Sept 2020, 14:50
Official
Dear Amanda M

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
InspectaCar
WesBank Service Resolution
InspectaCar
InspectaCar's reply01 Sept 2020, 14:51
Official
Dear Amanda M

Your reference number is CRSC822B. Should you require further assistance, please e-mail *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Trifena Da Silva
Tel: ***
E-mail: ***