New car with Faults - Inspec a Car Gezina

Dissatisfied Client

i bought a car in February with the inspect a car found out that the car is not driving well was requested to take it to the nearestassesment centre it was confirmed the problem and they advised they could fix it , manager mr Storm confirmed that he wants to checke the vehicle themselves before they pay for it .. now vehicle drove 120 km away from my area and they checked and also find that it is the same problem that was found by an assesment closer by . 2 weeks now He is telling me i should be patient and no need or no use for me to follow up everyday as they are busy with the vehicle . debit order going off on my account and i shouldnt be following up on the progress. how is that of a Customer service . the manager lacks communication skills . i have paid for the car to use it not to be stuck at a Workshop and i must be patient . shpuld he have agreed that the vehicle be fixed closer by iam sure they would have been done by now.. i really made a mistake by buying in that Garage