1 reviews | Active since Dec 2016
INSPECTACAR SOLD ME A CAR WITH A DEAD ENGINE
<p> </p> <p>on the 22 May 2014 i bought a 2006, Caravelle T5 TDI, model at Zambezi branch of Inspectacar for R358000. the car was approved for financing by Nedbank. The car gave problems the following day, i couldnt start and there was funny noise in the engine. when i then towed the car back to the dealers and they promised to fix it. but instead the car stayed there for three months May till September 2014. everytime i went there they always told me that they are looking for parts. at that time Nedbank has already started deducting the monthly installments of R6001.50. i experieinced problems with the Branch because they never wanted to refund or take their car back, instead they took me another workshop by the name of CV masters who charged me + 14000 for repairing the aircon, engine mountains. In october the car ceased its engine. the car couldnt move or anything instead there is a big smoke and noise coming from the engine. i then contact Inspectacar group, its head office. After a week they responded by saying that there is nothing they could do about it. i must just accept my fate. so this was my worst nightmare, being staucked with an expensive car that has ceased its engine. when i went to VW, they said they want at least R80000, to fix it. Inspectacar group has given me the worst nightmare and bad service ever, their product are not of quality and they are not dealing fairly with their clients, as long as they get money from sales of broken cars they dont car afterwards about what happens to their. so i am warning potetial buyers to ignore inspectacars car dealers because of my experience. it taught me a lesson of never buy a used car.</p>
Good day,
Thank you for bringing your complaint to our attention and affording us the opportunity to investigate and provide you with feedback.
We have referred the matter InspectaCar manager to discuss same with the dealership and to make contact with you to resolve same.
Kind regards,
InspectaCar
Good day,
Thank you for bringing your complaint to our attention and affording us the opportunity to investigate and provide you with feedback.
We have referred the matter InspectaCar manager to discuss same with the dealership and to make contact with you to resolve same.
Kind regards,
InspectaCar
